Uploading the Rootchain  Certificate

If you are using a certificate that has been signed by an authority other than Thawte or Verisign then it is likely that this will require the use of a rootchain, or CA certificate. To install a rootchain certificate for the domain:

1. Access the domain management function by clicking on the DOMAINS button at the top of the PSA interface. The Domain List Page appears.
2. Click the domain name that you want to work with. The Domain Administration Page appears.
3. Click the CERTIFICATE button. The SSL Certificate Setup Page appears.
4. The icon next to Use rootchain certificate for this domain appears on this page.
5. If the icon is [ON] then the rootchain certificate will be enabled for this domain. If the icon is [X] this function will be disabled.
6. To change the status of the rootchain certificate, click the ON/OFF button.
7. To upload your rootchain certificate, first make sure that it has been saved on your local machine or network. Use the Browse button to search for and select the appropriate rootchain certificate file.
8. Then click the SEND FILE button. This will upload your rootchain certificate to the server to assure proper authentication of the certificate authority.
9. When you are satisfied that the rootchain certificate is correctly implemented, click UP LEVEL to return to the Domain Administration Page.